Any help is appreciated. The results are e-mailed to Sony and they give you a toll-free number to call after hours and they will tell you what the problem is and, if possible, how to fix it. I can hear the disk spinning and trying to read. See how emotional I get just thinking about it!!: Yes, my password is: I have attached information from under 3 tabs – Drivers, Drive and Disc.
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StubbyAug 14, No, create an account now.
XGX – “did the drive you’re having trouble with come with the notebook? Until a few days ago I tried burning a CD with iTunes and it wouldn’t work. Mine, however, had a ‘hardware error’ and has to be replaced and since mine is out of warranty, dvd-wr who’s going to be buying a new DVD player?
So, here’s the address http: That’s the trouble with computers But I didn’t update the firmware yet, cause I don’t know which to use.
CountrySelector – Sony
sonh So, I am assuming it should not be the connector problem. However, you could start a new thread saying something like “How to install a DVD in a laptop?
Primes Sep 30, Max C Oct 8, Good luck and let me know how you do. Anyhow, I did download Nero InfoTool 5.
After that I did a complete format and reinstall of XP. Still the problem continues. Tried the fix provided by microsoft, http: See how emotional I get just thinking about it!!: Xony yours is not reading the media, that would indicate a hardware problem, and if that is the case, I doubt that drivers will help.
You must log in or sign up to reply here. I think this fits under the NOT catagory!! StubbyAug 15, I have attached information from under 3 tabs – Drivers, Drive and Disc. StubbyAug 13, Log in or Sign up.
Sony DW-Q58A Specs – CNET
Go to the Sony website, support and run their ‘drive test’ on it. Yes, my password is: Any help is appreciated. I guess what I’m trying to say is simply I really need some help, I don’t want to go get a new computer My DVD drive has dvd write works, I connected to other vaio laptop and it works.
After seconds the spinning stops and the drive re-tries to read the disk again. Okay, since Sony has no listing for your particular DVD, the next place to go for drivers is here http: A green light sny the drive is on continuously and the drive makes sounds like its working.
The way I see it, you have 2 choices, get and external, USB drive or you can checkout some of these http: I went to the support site but couldn’t find it! The only thing I can recommend after looking at the logs, and you say the drive does indeed work on another notebook