Pat Bing It On. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Replied on February 21, The Virtual Agent is currently unavailable. I tried all drivers. Rebooted and verified there were no drivers on the system. Error 6 specifically concerns LaserJet ‘s flatbed scanner.
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Operating System – Windows 7, Windows 8, Windows 8. I have the same question Tried all drivers native OS and HPstarted with lasserjet machine etc.
The list of recommended drivers for your product has not changed since the last time you visited this page. When the problem occurs, the full message, “Scanner Error 6, Turn Off Then On,” appears on the control panel of the printer, and means that you cannot operate the scanning functions of the LaserJet The list of all laserjeg drivers for your product is shown above.
Scanner Error 6 on an HP LaserJet 3390
About the Author Andy Josiah started writing professionally in This is the driver that I used on the previous older system. Open download list And how does windows “see” it?
Also in the driver details of the ” Scanner: Select the desired files and choose ‘Download files’ scznner start a batch download. I tried all four “universal drivers” included managed services and all let me print and none let me scan as scanner not recognized. I am able to print without issue but Windows scanjer does scanber recognize the LaserJet as a scanner – so I cannot scan with Windows Fax and Scan or Adobe Acrobat – neither see a scanner attached to computer. Is my Windows version bit or bit?
Pick one to manage settings for that function.
HP Laserjet 3390 Scanner Error on Windows 7 32bit
Did this solve your problem? In reply to Smittychat. HP LaserJet Scanner” there was the hpljbfig. Message 6 of 7.
Scanner Error 6 on an HP LaserJet | It Still Works
Hello, have you solved the problem? I tried to install it on new machinebut “compatibility issue”.
Asia Pacific and Oceania. This site states that if you lassrjet to fax you must be USB connected which I amyou must use the OS version of the print driver tried this a dozen times and it makes the printer very basic and you need to use the Windows Fax and Scan software which I tried and without Windows recognizing the printer as a scanner you get the message below.
Select your desired files and a list of links will be sent scajner email. Select an operating system and version to see available software for this product. Released inthe HP LaserJet uses laser technology for its printing; it can produce up to 22 pages per minute.
He has worked for companies such as CarsDirect and Rainking.
Brought to you by Techwalla. I checked Print Manager, printui. Solution and Diagnostic Data Collection. Do so until you the scanner bulb goes all the way across the flatbed scanner. We were unable to retrieve the list of drivers lasegjet your product.